Service Introduction

Service Introduction

Service Introduction

U-PACK persists the spirit of “creating values for clients, focuses on the customers’ need and serves them with first level speed, skills and attitudes, aiming to beyond their expectations.

Service Spirit:
Creating values for clients!

Service Strategy:
To reduce customers’ psychological and usage cost by standardized,  different, and value-added services is to promote their purchasing power and increase U-PACK’s brand competitiveness.

Service purpose:
Beyond customers’ expectations, exceed industrial standard.

Service Promise:
7-days 24 hours customer service
Direct or remote failure diagnosis
Quick response to reduce downtime
CRM timely racks service history
Online or on-site training
Update and improve equipment
Quick accessories service

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