U-pack

Customization

Requirements

We can customize it according to your needs. Please fill in the form below.

What is customization?

You just need to fill in your needs, uses, we will customize for personalization.

Contact us

You can also contact us in the following ways

Advisory telephone:
TEL:400-6682041 021-69792041
 Customer service
Customer service

"Customer Success" is the goal we strive for

General Principles of Service System

U-PACK upholds the service spirit of "everything is to create value for customers" and takes customer needs as the center. With first-class speed, first-class skills and first-class attitude, Yuzhuang achieves the service goal of "exceeding customer expectations, exceeding industry standards".

Corporate Service Code of Conduct


Six every


Say every word well;
Do everything well;
Do every job well;
Be kind to every user;
Do every training well;
DO every service well;


Four Don't


Don't let work be delayed because of me.
Don't let promises fall because of me;
Don't let the service be cut off because of me;
Don't let your image be damaged by me;

Service Specification


Image Normalization, Language Normalization, Standardization Tools;
Field Service Process Specification Examination Items and Method Specification;
Communication norms;


Service Policy


Enthusiasm - Customer first, treat customers as relatives;
Initiative - In a word, let me do something else;
Norms - Obey the rules and regulations, speak and act with a certain degree;
Timely - keep the contract and punctuality, and do what you say;
Effectiveness - Emphasis on effectiveness and validation afterwards;

Service Commitment

Professionalism leads the industry Integrity creates social happiness.We are committed to the field of intelligent equipment manufacturing, become industry experts, and be the leader of the industry.
  • 01

    7 days 24 hours customer service support;

  • 02

    Providing direct or remote fault diagnosis services

  • 03

    Quick response to reduce downtime;

  • 04

    CRM Tracking Customer History Service in Time;

  • 05

    Online remote or on-site training courses for you;

  • 06

    Updating and improving equipment services;

  • 07

    Spare Parts Service, Spare Parts Purchase and Quick Delivery.

  • 08

    Beyond customer expectations, beyond industry standards.

Everything is based on creating value for customers.

Through standardized, differentiated and value-added services to reduce customer's psychological costs and use costs, ultimately improve customer's transfer value, profitability and purchasing power, thereby enhancing U-PACK service brand competitiveness, leading the new trend of industry services.